Refund Policy
Customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.
Return Eligibility
Items may be eligible for return if:
- The product is damaged upon delivery.
- The wrong item was received.
- The item has a manufacturing defect.
- The product is returned in its original condition and packaging.
Return Period
Return requests must be submitted within 7 days of receiving your order.
Non-Returnable Items
The following items are generally not eligible for return unless defective:
- Personal care items
- Opened hygiene products
- Customized products
- Gift cards
- Clearance or final sale items
Refund Process
Once the returned item has been received and inspected, eligible refunds will be processed to the original payment method within 5–10 business days, depending on your payment provider.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery and include clear photos of the product and packaging